FRAUD ALERT: Be advised of a fraudulent postcard targeting customers asking you to call a phone number “as soon as possible”. This is a fraud attempt. If you believe you have received this or have been impacted, please contact us at (800) 800-4865. For more information visit our Fraud & Security Page.

Providing a secure environment where customers can safely interact online with American AgCredit is our number one priority. American AgCredit continually strives to evaluate and enhance the security of our online systems to ensure their safety and effectiveness. The information below illustrates a few examples of steps taken to protect our systems. American AgCredit encourages you to research and understand the risk that doing business on the Internet poses and take the necessary measures to ensure a safe online experience. Visit the “Reduce Your Security Risk” page to learn how you can reduce your risk.

Here are a few key ways that American AgCredit helps to safeguard your information when you interact with us online.

  • 128-Bit encryption: When you access your accounts and perform transactions on a American AgCredit site, your information is protected by 128-bit encryption.
  • Additional authentication: When you perform sensitive online transactions, such as money transfers, American AgCredit will sometimes ask you additional questions to verify your identity.
  • Secret questions: American AgCredit utilizes secret questions as an additional authentication method. These questions are sometimes prompted during login or when submitting or approving transactions or templates.
  • Secure firewalls: The computer servers that run American AgCredit’s sites are protected by numerous firewalls to help prevent unauthorized access to our network. American AgCredit monitors these firewalls to prevent security breaches.
  • Session timeouts: If you are signed on, but not using a American AgCredit site for several minutes, your session will “time out.” To resume your activity, you will need to re-enter your user ID and password.
  • Secure communication: Your online banking inbox can be used to communicate with American AgCredit securely.
  • NOTE: American AgCredit will NEVER request a second user to log on to online banking on a specific computer in order to authenticate or unlock a separate user’s account.


AAC systems – including online banking – will be unavailable from Sept. 29 at 8 p.m. MT through Oct. 2 at 9 a.m. MT.

If you require assistance during this time, please call 800-869-6034 for support.